Shampoo & Conditioner FAQ

What is the fragrance used?

Bergamot, Cucumber & Cedarwood

Are there any nasty chemicals or toxins in them?

No way, José!! Our Shampoo and Conditioner are both free from silicones, SLS, SLES, EDTA, dyes, parabens, phthalates, TEA, DEA, dimethicone, formaldehyde & triclosan.

Do they contain Palm Oil?

There is no palm oil, nor palm derivatives in our Shampoo.

However, in the development of our liquid Conditioner, we were unable to find suitable alternatives that we could guarantee were free from palm derivatives.

The palm derivatives used in our Conditioner are responsibly sourced, certified RSPO-MB. This means producers are authenticated through strict verification of their production process to ensure the RSPO’s sustainability criteria are met.

You can read more about RSPO here.

This is by no means the end of the line for our product development - we’re always looking for ways to improve our products to ensure we are offering the best solution for both our customers and the environment. 

Why did you choose to include Palm Oil in the Conditioner?

In order to solve this plastic problem, we need to appeal to the masses, providing Aussies with products that they know and love. We conducted market research, and Conditioner in liquid form, contained in single-use plastic free format was what the people (a.k.a YOU) wanted!

Unfortunately in the development of a liquid Conditioner, we were unable to find a suitable alternative emulsifier that we could guarantee was free from palm derivatives.

All ingredients potentially derived from palm are responsibly sourced, certified RSPO-MB. This means producers are authenticated through strict verification of their production process to ensure the RSPO’s sustainability criteria are met.

You can read more about RSPO here.

This is by no means the end of the line for our development - we’re always looking for ways to improve our products to ensure we are offering the best solution for both our customers and the environment.

Can the shampoo be used on my pets?

Our Shampoo has been specifically designed for humans, not pets. However that's not to say we won't release a beauty range for our furry friends sometime in the future... 

Can I use these on my baby or children?

We're in the process of testing this now! Please stay tuned, some of our fabulous Zero Co customers are going to be getting early access to try these plastic-busting goodies out at home.

Are your shampoos colour-safe?

We're in the process of testing this now! Please stay tuned, some of our fabulous Zero Co customers are going to be getting early access to try these plastic-busting goodies out at home.

Is this shampoo appropriate for someone with dandruff or a sensitive scalp?

We're in the process of testing this now! Please stay tuned, some of our fabulous Zero Co customers are going to be getting early access to try these plastic-busting goodies out at home.

However we have included chamomile, nettle, birch and horsetail extracts to help with sensitive scalps. 

Our Shampoo & Conditioner is designed as an everyday one size fits all offering. We are exploring offering more specialised categories within hair care soon, stay tuned. 

Is this suitable for all hair types? I have frizzy/ straight/ thick/ thin/ oily hair?

We're in the process of testing this now! Please stay tuned, some of our fabulous Zero Co customers are going to be getting early access to try these plastic-busting goodies out at home.

Our Shampoo & Conditioner is designed as an everyday one size fits all offering. We are exploring offering more specialised categories within hair care soon, stay tuned.