How does Store Credit work?

So you have store credit to spend? Lucky you! Here is how you can find and redeem that sweet sweet credit!

  1. Log in to your account.
    1. Don't have an account? Contact our Customer Service Heroes here and they will help you.
  2. Go to your My Orders page (The site takes you straight here when you log in)
  3. Click on the View Your Store Credit button
  4. You can select to either spend all of your credit at once, or only use a specific amount
    1. Store Credit will not apply to your orders without you doing this.
  5. When you are finished shopping, you will see your store credit taken off your order when you pay.

Check out this video that shows you how it works!

Zero Co Australia - Google Chrome 2020-10-27 12-31-35